Shipping & Payment

Shipping is free on every order across the UAE. Orders are packed discreetly and prepared with care.

For intimate apparel, returns are handled in person only according to hygiene considerations. Please review the Returns page for details.

Shipping & payment

Delivery times

Orders placed before 3pm GST ship the same business day. UAE delivery in 1–3 business days.

Shipping fees

Standard shipping is free on every order across the UAE.

Payment methods

Visa, Mastercard, Amex, Apple Pay, Google Pay, and Cash on Delivery within the UAE.

Discreet packaging

Every parcel ships in plain branded packaging — no product imagery on the outside.

Returns & exchanges

Return window

Due to hygiene considerations for intimate apparel, returns are handled in person only after contacting our team. Items must be unworn, unused, and in their original packaging.

Exchanges

Exchanges for a different size or color are subject to availability — contact us to arrange.

Items not eligible

Due to hygiene considerations for intimate apparel, returns are handled in person only. Items must be unworn, unused, and in their original packaging.

How to start a return

Reach out via the Contact page with your order number and reason. Our team will guide you through the in-person return process.